Privacy Policy
How We Process Your Data
We collect and process your personal and health data to manage your prescription requests and provide healthcare services. This includes:
- Your identification details
- Contact information
- Medical history and prescription information
- Pharmacy details
Legal Basis
We process your data under:
- GDPR Article 6(1)(b)
- GDPR Article 9(2)(h)
- Your explicit consent
Data Storage and Security
- Your data is stored securely within the European Economic Area
- We retain prescription records for [20 years after the last contact or 8 years after death] in accordance with medical records retention requirements
- Access is strictly limited to authorised healthcare professionals and necessary administrative staff
Your Rights
You have the right to:
- Access your personal data
- Request corrections to inaccurate data
- Request deletion of your data (where appropriate)
- Withdraw consent at any time
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Data Sharing
We share your data only with:
- Your nominated pharmacy
- Healthcare professionals involved in your care
- Regulatory authorities when legally required
Contact Information
Data Protection Officer: Sarah Connor
Email: info@neuromedclinic.com