Privacy Policy

How We Process Your Data We collect and process your personal and health data to manage your prescription requests and provide healthcare services. This includes:
  • Your identification details
  • Contact information
  • Medical history and prescription information
  • Pharmacy details
Legal Basis We process your data under:
  • GDPR Article 6(1)(b)
  • GDPR Article 9(2)(h)
  • Your explicit consent
Data Storage and Security
  • Your data is stored securely within the European Economic Area
  • We retain prescription records for [20 years after the last contact or 8 years after death] in accordance with medical records retention requirements
  • Access is strictly limited to authorised healthcare professionals and necessary administrative staff
Your Rights You have the right to:
  • Access your personal data
  • Request corrections to inaccurate data
  • Request deletion of your data (where appropriate)
  • Withdraw consent at any time ​
Data Sharing We share your data only with:
  • Your nominated pharmacy
  • Healthcare professionals involved in your care
  • Regulatory authorities when legally required
Contact Information Data Protection Officer: Sarah Connor Email: info@neuromedclinic.com
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